Overworld

Customer Data

Privacy Policy

This policy explains how Overworld may collect, use, and protect personal data when customers browse the website, contact an outlet, buy vouchers, or make bookings.

Last updated 30 June 2026

Editable page

Privacy Details

Personal Data We May Collect

We may collect details such as your name, phone number, email address, booking details, event requirements, payment or voucher references, and messages sent to our team.

How We Use Personal Data

We use personal data to handle enquiries, manage bookings, arrange events, provide customer support, improve the website, send service updates, and meet operational or legal requirements.

Bookings, Vouchers, And Third-Party Platforms

Some bookings or voucher purchases may be handled through third-party platforms such as Bookeo or voucher providers. Those platforms may collect and process information under their own policies.

Sharing And Protection

We do not sell customer personal data. We may share data with service providers where needed to operate bookings, payments, communications, analytics, website hosting, or customer support. We take reasonable steps to protect personal data from unauthorised access or misuse.

Access, Correction, And Contact

If you wish to access, correct, or ask about personal data held by Overworld, contact the relevant outlet or email support@overworldvr.com.