Personal Data We May Collect
We may collect details such as your name, phone number, email address, booking details, event requirements, payment or voucher references, and messages sent to our team.
Customer Data
This policy explains how Overworld may collect, use, and protect personal data when customers browse the website, contact an outlet, buy vouchers, or make bookings.
We may collect details such as your name, phone number, email address, booking details, event requirements, payment or voucher references, and messages sent to our team.
We use personal data to handle enquiries, manage bookings, arrange events, provide customer support, improve the website, send service updates, and meet operational or legal requirements.
Some bookings or voucher purchases may be handled through third-party platforms such as Bookeo or voucher providers. Those platforms may collect and process information under their own policies.
We do not sell customer personal data. We may share data with service providers where needed to operate bookings, payments, communications, analytics, website hosting, or customer support. We take reasonable steps to protect personal data from unauthorised access or misuse.
If you wish to access, correct, or ask about personal data held by Overworld, contact the relevant outlet or email support@overworldvr.com.