Overworld

Website And Visit Terms

Terms of Service

These terms set out the general conditions for using the Overworld website, making bookings, and visiting our outlets.

Last updated 30 June 2026

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Terms

Website Use

Information on this website is provided for general customer reference. We try to keep details accurate, but activities, prices, packages, opening hours, and availability may change without prior notice.

Bookings And Attendance

Customers are responsible for selecting the correct outlet, activity, date, and time when making a booking. Please arrive on time and follow outlet instructions so your session can run smoothly.

Safety And Conduct

Customers must follow staff guidance, safety rules, age or height restrictions, and activity instructions. Overworld may refuse or stop participation where behaviour is unsafe, disruptive, or unsuitable for the activity.

Payments And Promotions

Prices, promotions, package terms, and voucher conditions may differ by outlet and campaign. Promotional offers cannot always be combined unless stated by Overworld.

Website Links

The website may link to third-party services for booking, vouchers, maps, payment, or social media. Overworld is not responsible for the content or policies of third-party websites.